Ernest to the Rescue: Westcott Designs
January 23, 2023
Start your engines.
Jeff and Jessica Westcott are a husband and wife team with one mission in mind, to revolutionize the niche aftermarket truck accessory industry. After years of designing aftermarket parts for Toyota, this dynamic duo had the expertise, determination and vision to start out on their own. Not only to create high-quality, exceptionally designed products, but to create them for the world. Thus Westcott Designs was born.
Burn rubber. Not the bottom line.
Before long, the company had grown to include a wide range of products, including racks, lifts, sliders, bumpers, custom welded products and more for a variety of automotive brands. They were truly taking the world by storm. The only issue was their packaging and shipping solutions weren’t keeping pace. Bulky products were difficult to ship. Inefficiency began to affect the bottom line. And the customer experience was starting to slip.
Jumpstarting the solution.
Enter Ernest. After conducting a full audit and in partnership with the Westcott team, Ernest created a variety of custom packaging solutions that were easy to assemble, durable and well-branded. By minimizing the dimensions of their boxes, they were able to optimize shipping costs. And to limit the number of box SKUs, the team created a variety of foam-in cushioning that worked across the board.
On the (road) map and beyond!
As Westcott looks to the future, the sky’s the limit. The company is hoping to upgrade its foam-in-place solutions to polyethylene foam inserts. And that’s not the only environmentally friendly step they’re making. Westcott Designs is also focusing on another niche—more fuel-efficient cars. Just another driver of customer satisfaction, which is the heart of their business.
